Chapter 623: Drawing Attention To Blue Fox
Trantor: EndlessFantasy Trantion Editor: EndlessFantasy Trantion
Following Yin Xun’s instructions, he got someone to use Lechang’s official ount as a customer service officer to review every bad review. He inquired about the problems they faced and assured them that he would do his best to solve the problem. He did not even ignore the newly registered ounts and kept asking them what problem they had encountered.
Whether it was because they felt guilty or did not see the messages, many ounts did not reply at all.
However, that did not matter. At least they had fulfilled their obligations. This was public viewing. Passersby could see thements and all that mattered was that people knew they were seriously thinking for the users.
There were also many ounts that replied to official inquiries.
Among thements, some were really problematic. For example, the courier might have been a little rough, causing the delivery box to be damaged. However, it was only the box outside that was broken, and the things inside were not damaged.
Although it was not a big deal, Cheng She still asked the official ount to apologize and promise that the problem would be reported and paid attention to.
Other than that, there were some other problems that could not be substantiated. Some people could not even provide the delivery number. There were also some who casually gave a delivery number and asked many questions. However, when Cheng She checked with the internal investigation, he found that the ount did not tally with the delivery at all because the area was different.
Lechang’s official ount was so active it seemed like a fake ount. As long as a post mentioned Xintao and Lechang, the official ount would appear under the post.
No official ount had ever been so “friendly” to the people. Instantly, the topic of Lechang’s official ount became trending again, instantly gaining the favor of many regr people.
In addition, many of the online trolls were afraid of being held ountable and quickly deleted their posts.
However, it was already toote. Cheng She had already recorded all the posts ording to Yin Xun’s request. He nned to send a legal letter after collecting all of them.
Because of his serious and responsible attitude, he gained a lot of favorable impressions. Users began to speak up for Xintao again.
“Assistant Feng, there’s suddenly a group of users who are supporting us on the Inte. Are these the paid posters you bought?” the staff of the Public Rtions Department asked.
The express deliverypany had been hounded for such a long time. Although there were people who spoke up for Lechang previously, they were quickly forced to delete thements by theizens who scolded them. After that, no one openly showed them any support.
Although they wanted to interfere at that time, the inte army came too suddenly. Moreover, it was obvious that it was organized and premeditated. They could only wait for Yin Xun to respond.
Later, Yin Xun told them that there was no need to worry. This kind of thing would not affect the delivery system. When Cheng She arrived, everything would be resolved. The employees were not worried because Yin Xun never made empty promises.
This time, as soon as Cheng She came over to help, people began supporting Xintao again. They all thought that Cheng She hired fake reviewers.
Cheng She was also a little surprised. “Someone is speaking up for us? Let me see.”
The employee said, “That’s right. Previously, there were only a few, but the moment someone said anything, they would be scolded by the masses. Later on, no one dared to say anything. I think we should protect the users who got cursed at this time. After all, they are helping us.”
“Let’s take a look first, since ttery is another method of defamation.” Cheng She walked to theputer and refreshed the webpage. Sure enough, there were many new posts. Because there were so many of them, they directly flooded out all the malicious posts.
[Some people shouldn’t open their mouths if they haven’t used Lechang Delivery before. Although Lechang is slow and doesn’t deliver goods to the doorstep, and there is the asional missing delivery, the ws don’t mask the beauty. Lechang Delivery is good overall. The ones who say that Lechang sucks must be paid posters sent by the enemy. What’s wrong with Lechang? It is great in so many aspects! If anyone dares to criticize Lechang, I’ll curse your entire family!]
Sure enough, there were users retorting in thements under this post.
[We’re all users. Why can’t wement on the good and bad points of Lechang?]
[That’s right. If it’s good, it’s good. If it’s bad, it’s bad. What arrogant words. They don’t care about the users at all. Blue Fox has never said such a thing. Forget it, I don’t dare to use this app. If they can find my address and see myments, I’ll be worried that someone will bring a knife to my house to kill me. I’ll go to Blue Fox to buy my stuff.]
In thements section, there were some who were really influenced. There were also some who could tell at a nce that people were deliberately talking about Lechang while drawing attention to Blue Fox.
Cheng She pointed at the post and said, “Do you see this? This is aplimentary post. On the surface, it looks like they’re on our side, but they’re actually helping Blue Fox. It’s obvious that Blue Fox bought thisment.”
The operations manager asked, “So what do we do?”